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About

Home Support & Domiciliary Care

TLC Care
Services LLP

TLC Care Services is here to provide 24-hour Care Services to the elderly and adults in their home. Our mission AT TLC Care Services is to deliver quality care and support that is catered to the individual needs of our service users.

We aim to ensure that the care we provide, meets all regulatory requirements and maintains the continuity of care. The interests of the service users are paramount and we endeavor to ensure that each person will be treated as an individual to meets their needs.

We endeavour to employ staff who possess a caring and compassionate nature who will also be competent, trained and knowledgeable, Each staff member will be DBS checked to ensure the safety of the service user.

 

97%
Happy Clients
25+
Years of Experience
3000+
Successful Home Care
85+
Professional Carers
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More About Us

To meet these care needs tlc is designed to achieve the following objectives :

  • To ensure that the needs of services users are catered to and met.
  • To promote the independence and choice of the service user within their home.
  • To be flexible and responsive in meeting changes to the needs of the service user in a timely manner.

Our aim is to provide quality care specially catered to you the service user. By this we work with you in in understanding your preferences regarding how you want the care to be provided and what are the expectations and outcomes.

Maintain a rigorous quality assurance process to constantly review and improve our services

All our carers are fully vetted, interviewed and carefully selected before matching to you. They are required to supply us with two written references, an enhance DBS certificate, we explore their interest and specialisms and training profile.

Once we understand your specific requirements, we send you a curated shortlist of Professional Carers for you to choose from. Carers are carefully selected to match your support and care needs taking into account their skills and experience. At TLC Care Services we are on an amazing journey. A mission to positively change social care provision. Delivering a service that values both the Professional Carer and the Cared

  • To be flexible and responsive in meeting changes to the needs of the service user in a timely manner.
  • To ensure that all staff recruited are DBS checked and highly trained in all aspects.
  • Our carers to recognize and report any signs of abuse and feedback any issues that may arise.
  • To maintain constant communication between ourselves and the service user.
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